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Case scenario

ePax

This document presents the procedure from the client's initial request to the final sale.

 

We consider it as an example. In fact, an Agency may not ask for a deposit, it may send several estimates for comparison, etc.

 

New request

A future client wants a detailed estimate for his trip.

Acknowledgement of receipt

The Agency could confirm the receipt of the request and/or ask for additional information.

Client answer

The client answers the previous email from the Agency.

Sending a detailed proposal

The Agency has the information needed to establish an estimate and it sends it to the client.

Client's deposit

The client is satisfied with the estimate and pays a deposit.

Closing the file

The client begins his trip and the file is closed.

 

Features   Tour example